Caravan & Lodges Sales Training, Sales Training Leeds

Sales Training

Retail Caravan Sales Executive courses

Our research and experience has brought us to conclude that the customer responds best to individuals who are helpful and friendly and have a professional consultative approach to selling caravan holiday homes. 

Our courses will provide the framework for your sales executives to work within and succeed. 

Delegates will return to the resorts and caravan showrooms with a working knowledge of how to maximise every opportunity and have the

confidence to believe that they 'can' sell a new or replacement holiday home or touring caravan to everyone they encounter.

 Listed here are all the components of our 3 day programme. 

  • What is selling
  • How the customer is feeling at the start of interaction
  • How the customer must feel before he commits to buy
  • Overcoming the customers reticence
  • The customers emotional and logical constraints
  • Components of the process explained
  • Creating obligation. The secret of selling.
  • Example of the perfect sell
  • Telling V's Asking
  • ABC. Always Be Closing
  • Identifying customer  types
  • Body Language
  • Generating Opportunities
  • Personal Social Media Marketing
  • Outbound prospecting activity
  • Targets and Objectives
  • Relevant legislation and regulations
  • Know your caravan Inventory
  • Know your competition
  • The resort you work at
  • Making quality appointments which' show'
  • The customer’s expectations
  • Meeting & greeting the customer
  • The customer’s expectations
  • Building rapport
  • The tour of the Park
  • Appraisal of the part exchange caravan
  • Cost of ownership
  • The customer’s hopes regarding the transaction
  • Sub letting potential
  • Discover the customer’s budget
  • The customer’s needs and requirements
  • FSA regulations
  • Selecting the right caravan for the customer
  • Management assistance
  • Valuation of the part exchange caravan
  • Which caravan do we demonstrate – how do we set it up?
  • Introducing the customer to the caravans
  • Presenting the caravan. Features and benefits.
  • Trail close/Leaving the customer to consider the purchase
  • Getting a commitment to buy
  • Formulating the basis of a transaction
  • Selling accessories and other add-ons
  • Handling objections
  • Negotiation
  • Finalising the transaction
  • Completion and processing the transaction
  • Consolidating the sale. Agreeing collection/move in date
  •  Preparing the unit for collection/move in
  • The collection/move in ceremony
  • Customer follow up – building a long term relationship
  • Repeat and referred business
  • Personal time management 

The content can be tailored to suit the specific requirements of the attendees. 

Email us now

Fill in the purple quick enquiry form.

Request a call back using the orange box provided.

Call Ruth on 07588 638092 or Andy on 07811 288873

We look forward to hearing from you.

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